Clinical Director

Location: Southern California, California
Date Posted: 16-04-2018


General Purpose of Position:
The Clinical Director shall administer and/or appropriately delegate all aspects of client care for the organization. The Clinical Director will assist in the development of staff trainings and the development of resources to provide best practice and evidenced-based treatment to our clientele. The Clinical Director will be responsible for providing supervision, direction and feedback to all therapists that oversees the therapeutic care of clients and will be responsible for performance improvement activities. The Clinical Director will participate in activities during and in preparation for all accreditation, licensing, or other surveys. The Clinical Director must have an understanding of poly substance abuse, insurance documentation.

Primary Responsibilities (include but are not limited to):
• Initiate program assessment and implement quality program enhancements, utilizing evidence-based practices.
• Design & manage therapeutic programs.
• Oversee social and recreational activities: ensure that clients are regularly going on outings and being involved in recreational and social activities.
• Maintain relationships with outside agencies and referents.
• Review industry-related and business statistics.
• Document and determine any areas that are in need of improvement.
• Review current policies and recommend plans to improve upon the existing quality standards.
• Review and analyze the effectiveness of the modifications made.
• Ensure that all procedures within the company conform to State, Federal, and CARF Regulations.
• Responsible for evaluating the current level of patient care, which may include data collection, entry, and analysis, chart audits and observing direct patient care.
• Responsible for developing a medical privacy and data security policy and collaborating with affected departments to implement appropriate procedures and measures to guarantee the privacy and security of protected health information.
• Act as a mediator to both patients and employees to help resolve concerns, complaints, and requests, including the submission of timely and accurate reports as required for resolution.
• Work closely with all members of treatment team to assure positive working relationships.
• Report patient complaints/concerns to respective department director and, when necessary, coordinate corrective action.
• Facilitate interdisciplinary staff meetings
• Management and clinical supervision of all direct service personnel.


Education, Skills and Experience Requirements:
• Master’s degree from an accredited college or university in the Mental Health or related field.
• Must maintain LCSW, LMHC, LMFT, and AARNP certifications.
• At least eight (8) years of experience in the behavioral health field.
• At least three (3) years of experience with managerial responsibilities.
• Must have acquired all required state licensures.
• Must have valid driver’s license and proof of insurance.
• Must maintain CPR and First Aid certifications. Expert clinical knowledge.
• Must be detail oriented.
• Able to work under pressure and meet deadlines as well as be flexible and dependable.
• Strong interpersonal, organizational and analytical skills.
• Structure and content of the English language including the meaning and spelling of words, rules of
composition, and grammar.
• Principles and processes for providing patient services. This includes patient needs assessment, meeting
quality standards for services, and evaluation of patient satisfaction.
• Human behavior and performance; individual differences in ability, personality, and interests; learning
and motivation; psychological research methods; and the assessment and treatment of behavioral and
affective disorders.
• Exceptional patient/client service with the ability to resolve service issues.
• Business acumen.
• Knowledge of Joint Commission standards.
• Identifying complex problems and reviewing related information to develop and evaluate options and
implement solutions.
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or
approaches to problems.
• Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Ability to handle multiple priorities with a sense of urgency.
• Excellent interpersonal communication (verbal and written) and presentation skills.
• Motivating, developing, and directing people as they work.
• Being aware of others' reactions, understanding why they react as they do, and adjusting one’s own actions
in relation to others.
• Ability to train direct service personnel on matters relating to the behavioral health field.
• Bringing others together and trying to reconcile differences.
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