Executive Director of Heart & Vascular

Location: Fort Lauderdale, Florida
Date Posted: 24-07-2018
  • Strongly prefers an RN candidate with a Master’s degree in Health Administration (MHA) or Business Administration (MBA).
  • About 10 years’ experience in the field.
  • Must have in-depth knowledge of cardiology developments
He/she will be given the flexibility to assess and reorganize the team’s infrastructure to achieve optimum productivity.  He/she will participate in
the selection, training, monitoring, and evaluation of staff and make recommendations for promotions, disciplinary action and termination of team members.
The ED, HVS will collaborate with the cardiovascular physicians for patient treatment and scheduling efficiencies, as well as interface with a cooperative spirit with other service line leaders to provide cardiovascular patients with a seamless integration of overlapping patient care opportunities and ensure a smooth continuum of care.  He/she will also work closely with the Chief Nursing Officer in relation to nursing and patient care plans and practices to influence positive procedural outcomes and streamline length of stay volumes. 
With the importance of synergy across organizational lines of reporting, this person will be expected to earn the respect and establish a relationship with other key members of the management team, physicians, and staff members.  It will be essential for this person to develop a strong rapport throughout the organization.  
Hospitals inpatient and outpatient cardiovascular programs are structured as separate business entities.  The ED, HVS is an executive level position that will focus on the continuum of care for CV patients. This leader will provide the clinical and administrative strategic vision for the heart and vascular service line while ensuring that plans align with the tactical programming and implementation.
The successful candidate will develop and maintain a collaborative working relationship with the physicians to ensure the cardiovascular strategic plan is achieved.  He/she will be expected to strive for performance improvement with a goal to optimize outcomes and achieve recognition as a high quality program.  This will include monitoring the service line performance by potentially utilizing a dashboard system or some other professional system to track relevant indicators including volume, profitability, outcomes, and patient satisfaction at a minimum. 
He/she will be responsible for managing the budget for this division and be accountable for driving the growth and profitability of the service line.  This individual will develop program specific business and marketing plans, evaluating the competition, market, potential revenue, costs, and operational implications to ensure continued market growth in a highly complex healthcare community with 16 acute care hospitals.
Currently, the Hospital’s outpatient cardiovascular services are offered through three catheterization (cath) labs, two Electrophysiology (EPS) labs, one IVR and one neuro IVR lab as well as non-invasive services such as ECHO/EKG and rehab services.  Our medical group team consists of 24 cardiologists and 3 CV surgeons with offices in our service area. 
This is a dynamic time for the cardiovascular program.  The new ED, HVS will represent a key position in the organization.  He/she will strive for the highest quality of patient care as the leader of the business unit.  He/she will be accountable for direct oversight of business operations, process management, management development, resource utilization, and budgets.  In addition, the successful candidate will lead and manage business prioritization, strategic planning, efficiency improvements, and materials management as it relates to heart and vascular patient care. 
Through these efforts and collaborating with the medical staff, this leader will be expected to continue positively impacting the clinical and administrative performance of the unit and drive results to a successful outcome.  This position will have critical ramifications on fulfilling Hospitals overall business strategies and objectives in regards to quality, productivity and growth.  The actions implemented through this executive and his/her team will greatly impact the mission and the achievement of short and long term goals and objectives established by this dynamic and complex healthcare organization.  
The specific responsibilities expected of the ED, HVS will include the following:
  • Support the mission and core values of Hospital and personally model the vision and values to inspire others to action and convey commitment to them.  
  • Establish, implement, and monitor goals and objectives in addition to policies and procedures for departmental operations, establishing standards of performance related to delivery of quality services and keeping with established performance improvement goals.
  • Develop and implement operating and capital budgets for programs and services and monitor progress of the service line towards budgetary goals, making revisions as necessary.  Ensure related areas outside direct span of control are incorporated in budgetary planning.
  • Drive customer service to meet and/or exceed customer expectations as reflected in the customer service survey and to achieve organizational patient satisfaction targets.  Design and implement processes and work flows that provide an efficient, patient and customer-focused, physician friendly environment.
  • Provide innovation to business approaches, being proactive to identify new opportunities and strive for improvements, while effectively overcoming barriers impacting performance, managing complexities, and assessing alternatives for optimum outcomes.
  • Effectively execute plans and implement change, reflecting strategic agility to evaluate and select best strategies, gather and organize information, perform data analysis, develop timelines, and measure results to make necessary adjustments.
  • Develop and oversee performance improvement, establishing and maintaining current tracking system for quality improvement program and all pertinent documentation regarding progress towards goals and objectives.
  • Explore and assess partnership opportunities, formulate action plan, and monitor established relationships to best meet business needs.
  • Promote excellent internal and public relations, participating in interdepartmental and community education programs and functioning as the cardiovascular spokesperson as necessary.
  • Serve on hospital and medical staff committees as invited and act as a liaison to the medical staff to investigate complaints from physicians and initiate appropriate action for satisfactory and sustained resolution.
  • Interface with and work across relevant departments to facilitate coordination of processes for the development and implementation of strategic programs offering a continuum of care.
  • Engage with marketing, public affairs, and business development leaders to develop and implement plans to promote the service line and create a strong referring physician, payer and patient awareness program to achieve target volumes and market share penetration.
  • Lead vendor contracting negotiations in collaboration with materials management and contracting representatives.
  • Manage from a servant leader perspective, developing and evaluating staff, setting clear and challenging performance expectations, measuring performance, providing support, championing positive results, and encouraging open communication.
  • Ensure subordinates are knowledgeable of and comply with applicable and current compliance policies and procedures, laws, and regulatory developments.
  • Establish and ensure appropriate staffing practices, approving and monitoring staff scheduling for effective coverage.
  • Delegate and empower people to take initiative, encouraging and rewarding for out-of-the-box thinking and boundary breaking with sound approaches. 
  • Conduct regular departmental rounds to engage with team members and encourage change when necessary to improve services and ensure compliance with established standards and procedures.  Provide guidance with consultation to staff in problem solving and addressing resistance to change.
  • Motivate and inspire the team along with self to participate in continuous professional growth programs, participating in seminars and professional affiliations as well as maintaining current knowledge of legal and economic issues impacting the unit.
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